Nagent AI
Industry Solution

Agentic AI for
Lending & NBFCs

Autonomous agents that compress loan origination from days to minutes, automate bureau-based credit decisioning, manage collections intelligently, and keep you compliant โ€” at any volume.

Why Nagent
โšก

Sub-4-Minute Decisions

Bureau pull, income verification, and credit scoring completed autonomously.

๐Ÿ“Š

Intelligent Collections

Agents segment delinquent accounts and execute personalised recovery strategies.

โš–๏ธ

Compliance-First Architecture

RBI Fair Practices Code and AML requirements built into every agent workflow.

Compliance-ready
RBIFPCDPDP ActAMLKYC
๐ŸฆNBFC-native
โš–๏ธRBI FPC compliant
๐Ÿ”’CIBIL & bureau integrated
๐Ÿ“‹Full audit trails
โšกReal-time decisioning
The Shift

From AI Assistants to Autonomous Systems

Copilots assist. Agents execute. The difference is who does the work after the AI responds.

Before โ€” AI Copilots

โŒSurfaces insights, humans still execute
โŒOne-shot responses to prompts
โŒNo memory across interactions
โŒManual approval at every checkpoint
โŒStatic โ€” no improvement over time

After โ€” Autonomous Agents

โœ…Agents execute workflows end to end
โœ…Multi-step reasoning and tool use
โœ…Persistent memory via Agent Smriti
โœ…Human-in-the-loop only where required
โœ…KARMIC loop โ€” agents improve every run
Segments

Agentic AI Across Lending & NBFCs

๐Ÿ‘ค Personal & Consumer Loans

Unsecured personal, education, and consumer durable loans with high origination volume and standardised underwriting.

Key challenges

High volume requiring straight-through processing
Fraud detection across digital application channels
Thin-file applicants without credit bureau history

Agent use cases

Digital loan origination
Thin-file alternate scoring
Fraud detection agent
eKYC verification
Disbursement trigger agent
EMI default predictor
By Department

Solutions Across
Departments

Every department has agents. Every agent has a defined input, execution, and outcome.

01๐Ÿ“ Loan Origination

3 agent solutions

02โš–๏ธ Credit & Underwriting

3 agent solutions

03๐Ÿ“ž Collections

3 agent solutions

04๐Ÿ“‹ Compliance & Audit

3 agent solutions

05๐Ÿ’ฌ Customer Servicing

3 agent solutions

06๐Ÿ“Š Portfolio Risk

3 agent solutions

๐Ÿ“

Loan Origination

3 agent solutions

01 / 06

Application Processing Agent

Input

Loan application, documents, bureau consent

Agent Output

Complete credit file with verified data in < 4 minutes

Income Verification Agent

Input

Bank statements, GST returns, ITR documents

Agent Output

Verified net monthly income with cash flow analysis

eKYC Verification Agent

Input

Aadhaar, PAN, face match result

Agent Output

KYC compliance status with liveness check result

โš–๏ธ

Credit & Underwriting

3 agent solutions

02 / 06

Bureau Credit Scoring Agent

Input

CIBIL / Experian / CRIF report, application data

Agent Output

Internal credit score with bureau summary and red flags

Credit Decision Agent

Input

Credit score, income, LTV, policy rules

Agent Output

Approve/reject with amount, rate, and conditions

Thin-File Scoring Agent

Input

Alternate data: telecom, utility, UPI transaction data

Agent Output

Alternate credit score with risk classification

๐Ÿ“ž

Collections

3 agent solutions

03 / 06

Early Delinquency Agent

Input

DPD bucket, account profile, payment history

Agent Output

Personalised nudge sequence across SMS/WhatsApp/IVR

Settlement Negotiation Agent

Input

Outstanding balance, borrower capacity signals

Agent Output

Settlement offer within policy parameters + approval routing

Legal Action Trigger Agent

Input

NPA status, recovery attempts, collateral details

Agent Output

Recommended legal action with notice draft and timeline

๐Ÿ“‹

Compliance & Audit

3 agent solutions

04 / 06

AML Monitoring Agent

Input

Transaction data, customer profile, watchlists

Agent Output

AML alert with risk classification and SAR draft

Fair Practices Checker

Input

Loan communications, call recordings, offer documents

Agent Output

FPC compliance score + flagged violations

RBI Reporting Agent

Input

Portfolio data, period end dates, regulatory templates

Agent Output

Completed SMA / NPA / Priority sector returns

๐Ÿ’ฌ

Customer Servicing

3 agent solutions

05 / 06

EMI Reminder Agent

Input

Due date, account status, preferred channel

Agent Output

Timely personalised reminder with payment link

Loan Top-up Eligibility Agent

Input

Repayment history, current balance, eligibility rules

Agent Output

Pre-approved top-up offer with personalised CTA

Closure & NOC Agent

Input

Final payment receipt, outstanding clearance

Agent Output

NOC document and credit bureau update instruction

๐Ÿ“Š

Portfolio Risk

3 agent solutions

06 / 06

Portfolio Health Monitor

Input

DPD distribution, vintage analysis, product mix

Agent Output

Weekly portfolio risk dashboard with stress indicators

Concentration Risk Agent

Input

Portfolio exposure by geography, sector, borrower

Agent Output

Concentration breach alerts + regulatory limit tracking

Provisioning Calculator

Input

Loan classification, collateral values, recovery rates

Agent Output

Expected credit loss provision estimate per accounting standard

Live Agents

Agents You Can Try Right Now

Real agents. Real inputs. Real outputs.

โšก

Loan Origination Agent

Pulls bureau reports, verifies income documents, runs KYC, and produces a credit-ready application file in under 4 minutes.

Takes as input

Loan application
Bureau consent
Income documents

Produces

Verified credit file
Bureau summary
KYC status
Request Demo โ†’
๐Ÿ“Š

Credit Decisioning Agent

Applies your credit policy rules to the enriched application and returns an automated approve/reject with amount, rate, and conditions.

Takes as input

Enriched credit file
Credit policy rules
Risk appetite parameters

Produces

Credit decision
Approved amount and rate
Conditions list
Request Demo โ†’
๐Ÿ“ž

Collections Strategy Agent

Segments delinquent accounts by recovery probability and DPD bucket, and executes the right communication strategy per segment automatically.

Takes as input

DPD data
Borrower profile
Recovery history

Produces

Segment classification
Communication sequence
Settlement offer range
Request Demo โ†’
๐Ÿ”

AML Monitoring Agent

Monitors loan disbursement and repayment transactions against AML typologies and sanctions lists, generating SAR drafts for suspicious activity.

Takes as input

Transaction data
Customer profile
Watchlist feeds

Produces

AML risk score
Alert classification
SAR draft
Request Demo โ†’
๐Ÿ“‹

Regulatory Reporting Agent

Compiles SMA, NPA, and priority sector lending returns from loan management system data and validates against RBI templates before submission.

Takes as input

Loan portfolio data
Period end dates
RBI templates

Produces

Completed regulatory returns
Validation report
Submission package
Request Demo โ†’
๐Ÿ“ฑ

EMI Nudge Agent

Sends personalised EMI reminders across the right channel (SMS, WhatsApp, email, IVR) at the optimal time before due date to reduce early delinquency.

Takes as input

EMI due date
Borrower preference
Account status

Produces

Timely personalised nudge
Payment link
Channel delivery confirmation
Request Demo โ†’
Resources

Research & Insights

No industry-specific posts found yet.

Browse all blog posts โ†’
Integrations

Works with Your Existing Stack

Nagent connects to the systems your bank already runs โ€” no rip-and-replace.

Credit Bureaus

CIBIL
Experian
CRIF Highmark
Equifax

Loan Management

Nucleus Software
Finflux
LoanPro
Mambu
Newgen

eKYC & DigiLocker

Aadhaar eKYC API
DigiLocker
NSDL PAN
CKYC Registry

Payment & Recovery

NACH / eNACH
Razorpay
PayU
Legal notice portals

+ 800 more via Composio and REST API ยท Browse all integrations โ†’

Implementation

From Pilot to Production in 8 Weeks

A structured delivery process built around your compliance requirements and existing infrastructure.

01

Credit Workflow Audit

Week 1โ€“2

Map origination, underwriting, and collections workflows. Identify STP candidates and compliance gaps.

02

Bureau & LMS Integration

Week 3โ€“4

Connect to credit bureaus, loan management system, and eKYC APIs. Configure credit policy rules in the decision engine.

03

Supervised Decisioning

Week 5โ€“7

Agents run in parallel with credit officers. Decisions are compared to validate accuracy before STP authority is granted.

04

STP Operations

Month 3+

Qualifying applications processed straight-through. KARMIC loop improves model accuracy each quarter from repayment outcomes.

?AARI Score

Free Assessment

5 minutes

๐Ÿ“Š
AARI โ€” Agentic AI Readiness Index

Is your lending organisation ready for Agentic AI?

Take a 5-minute assessment to benchmark your AI maturity across strategy, data, talent, and infrastructure. You'll receive a personalised readiness score and a prioritised action plan โ€” free.

Strategy & leadership alignment
Data & integration readiness
Talent & change capability
Governance & compliance posture
Measurable Outcomes

Business Impact

< 4min

Loan pre-qualification time

Bureau + income + KYC automated

0%

Straight-through processing rate

For qualifying personal loan applications

0%

Reduction in early delinquency

Personalised EMI nudge automation

0%

Collections cost reduction

Intelligent segment-based strategy

โ€œOur digital loan origination time dropped from 3 days to 18 minutes. The credit decision agent handles 80% of personal loan applications straight-through โ€” our team focuses on exceptions and MSME cases that need judgment.โ€

DK

Deepa Krishnan

Chief Credit Officer

Digital NBFC ยท Lending ยท โ‚น2,000Cr AUM

Playbook

The Lending AI Playbook

Straight-through processing: architecture for high-volume digital lending
Alternate data credit scoring for thin-file borrowers
Collections intelligence: segment-based strategy that improves recovery
AML and FPC compliance in an automated lending operation
Building your NBFC AI roadmap: where to start
๐Ÿ“˜

Get the Playbook โ€” Free

PDF download ยท No spam

โฌก HelixBriefExecutorOutputReviewAgent Studio
Build it yourself

Design your own agents โ€” no code required

Use Agent Studio to describe your workflow in plain English. Helix, your AI system designer, will define the agent architecture, select models, configure prompts, and wire tools โ€” ready to run immediately.

Design multi-agent systems from a plain-English brief
Simulate and evaluate before going live
Connect to your existing tools and data
Self-improving via KARMIC โ€” no retraining needed
PlanBuildTestRunLearnAgentic AI Lab
Partner with us

We design, build, and deploy the agents for you

The Agentic AI Lab is Nagent's hands-on delivery service. Our team works with yours to identify the highest-impact workflows, build production-ready agent systems, and deploy them inside your environment โ€” with full knowledge transfer.

Workshop to identify high-ROI banking workflows
Custom agents built and tested for your processes
Deployed within your cloud or on-premise environment
Ongoing optimisation and performance monitoring
FAQ

Common Questions

Ready to deploy Agentic AI in Lending & NBFCs?

Talk to our solutions team. We'll map the right agents to your workflows and operating model.