Agentic AI for
Customer Experience
Autonomous agents that handle support at scale, predict and prevent churn, personalise every customer interaction, and turn your CX team into a proactive retention engine.
5+ ready-to-deploy customer experience agents
Pre-built, tested, and ready in days. No code required — plug into your existing tools and go live.
Talklytics
Voice and chat support widget — resolves queries, captures session context, converts to actions.
Customer Health Command Center
Aggregates data to calculate health scores, predict churn, and trigger retention campaigns.
Resolution Autonomous Engine
Tier 0-1 support agent resolving 60-80% of routine inquiries instantly via natural language.
Voice-of-Customer Analytics Engine
Analyses 100% of customer interactions using NLP to identify issues and satisfaction drivers.
Field Service Orchestrator
Optimises on-site technical support dispatch and provides predictive maintenance alerts.
Customer Experience agents are built into every industry solution.
Technology & SaaS
SaaS · AI Companies · Enterprise
Retail & E-commerce
E-commerce · FMCG · Fashion · D2C
Healthcare
Hospitals · HealthTech · Pharma
BFSI
Banking · Insurance · Lending · FinTech
Travel & Hospitality
Hotels · OTAs · Tour Operators
D2C Brands
Direct-to-Consumer · Subscription
Free Assessment
5 minutes
Is your customer experience organisation ready for Agentic AI?
Take a 5-minute assessment to benchmark your AI maturity across strategy, data, talent, and infrastructure. You'll receive a personalised readiness score and a prioritised action plan — free.
Design your own agents — no code required
Use Agent Studio to describe your workflow in plain English. Helix, your AI system designer, will define the agent architecture, select models, configure prompts, and wire tools — ready to run immediately.
We design, build, and deploy the agents for you
The Agentic AI Lab is Nagent's hands-on delivery service. Our team works with yours to identify the highest-impact workflows, build production-ready agent systems, and deploy them inside your environment — with full knowledge transfer.
Common Questions
Deploy Customer Experience agents in your organisation
Talk to our team. We'll map the right agent architecture to your function, industry, and operating model.