NagentArtefacts
Dev & Technology
Enterprise and White Glove
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NetHunt CRM connects to a Nagent workspace. Once it is connected, agents can call 12 NetHunt CRM actions, such as "Find Records", "Get New Call Logs" and "Get New Comments". Nothing is enabled on connect: each action is allowed one at a time, and an action with side effects runs or waits for a person according to the agent's level.
Every operation an agent can call against NetHunt CRM, with input parameters and output schema.
NETHUNT_CRM_DELETE_RECORDTool to delete a NetHunt CRM record by ID. Use when you need to permanently remove a record from the system.
Input parameters
The unique identifier of the record to delete
Output
Data from the action execution
Error if any occurred during the execution of the action
Whether or not the action execution was successful or not
NETHUNT_CRM_FIND_RECORDSTool to find records by ID or text query in NetHunt CRM. Search for records within a folder using record ID or search query. Use when you need to locate specific records in a folder.
Input parameters
Maximum number of records to return. Default: 1 if not specified.
Search query to narrow records returned. Either recordId or query must be specified to perform the search.
Folder ID to find records in. This identifies the folder within NetHunt CRM where the search will be performed.
Record ID if available. Either recordId or query must be specified to perform the search.
Output
Data from the action execution
Error if any occurred during the execution of the action
Whether or not the action execution was successful or not
NETHUNT_CRM_GET_NEW_CALL_LOGSFind recently created call logs in NetHunt CRM. Returns call logs created after a specified time. Use when you need to retrieve new call activity from a specific folder.
Input parameters
Maximum number of call logs to return. Default: No limit
Only call logs created after this time are returned. Default: 24 hours before time of request
Folder ID to find new call logs in
Output
Data from the action execution
Error if any occurred during the execution of the action
Whether or not the action execution was successful or not
NETHUNT_CRM_GET_NEW_COMMENTSTool to find recently created record comments in a NetHunt CRM folder. Returns comments created after a specified time (defaults to last 24 hours).
Input parameters
Maximum number of record comments to return. Default: No limit
Only record comments created after this time are returned. Default: 24 hours before time of request. Use ISO 8601 format (e.g., '2024-01-15T10:30:00Z')
Folder ID to find new record comments in
Output
Data from the action execution
Error if any occurred during the execution of the action
Whether or not the action execution was successful or not
NETHUNT_CRM_GET_NEW_GDRIVE_FILESTool to find recently created Google Drive files linked to NetHunt CRM records. Use when you need to retrieve files created after a specific time in a NetHunt folder. Returns file metadata including Google Drive links, MIME types, and associated record IDs. Useful for tracking new document uploads and file attachments.
Input parameters
Maximum number of Google Drive files to return. Default: No limit. Use this to control pagination and response size.
Only Google Drive files created after this time are returned. Expected format: ISO 8601 date-time string. Default: 24 hours before time of request.
Folder ID to find new Google Drive files in. This is the NetHunt CRM folder identifier where files are tracked.
Output
Data from the action execution
Error if any occurred during the execution of the action
Whether or not the action execution was successful or not
NETHUNT_CRM_GET_NEW_RECORDSTool to find recently created records in NetHunt CRM. Use when you need to retrieve records that were created after a specific time in a given folder. Returns record details including ID, creation time, and field values. If no 'since' time is specified, returns records from the last 24 hours.
Input parameters
Maximum number of records to return. If not specified, no limit is applied.
Only records created after this time are returned. If not specified, defaults to 24 hours before time of request. Format: ISO 8601 datetime string.
Folder ID to find new records in. This is the unique identifier of the folder containing the records.
Output
Data from the action execution
Error if any occurred during the execution of the action
Whether or not the action execution was successful or not
NETHUNT_CRM_GET_RECORD_CHANGESTool to find recent record changes in a NetHunt CRM folder. Returns change history including CREATE, UPDATE, DELETE actions with field-level diffs. Use when you need to track modifications to records, audit changes, or sync data based on recent updates.
Input parameters
Maximum number of changes to return. Default: No limit
Only changes made after this time are returned (ISO8601 format). Default: 24 hours before time of request
Folder ID to retrieve record changes from
Record ID to look for single record changes. If missing, changes for all folder records are returned
Field name(s) to limit changes observed. Multiple field names can be provided to filter changes to specific fields
Output
Data from the action execution
Error if any occurred during the execution of the action
Whether or not the action execution was successful or not
NETHUNT_CRM_GET_UPDATED_RECORDSTool to find recently updated records in NetHunt CRM. Returns records updated after a specified time, optionally filtered by field names. Use when you need to track changes or sync records that have been modified.
Input parameters
Maximum number of records to return. Default: No limit
Only records updated after this time are returned. Default: 24 hours before time of request. Should be in ISO 8601 format.
Folder ID to find updated records in
Field name(s) to limit updates observed. Can be a single field name or a list of field names to observe multiple fields.
Output
Data from the action execution
Error if any occurred during the execution of the action
Whether or not the action execution was successful or not
NETHUNT_CRM_LIST_FOLDER_FIELDSTool to list folder fields in NetHunt CRM. Returns the field definitions for a specific folder. Use when you need to retrieve all field metadata for a given folder ID.
Input parameters
Folder ID to list fields for
Output
Data from the action execution
Error if any occurred during the execution of the action
Whether or not the action execution was successful or not
NETHUNT_CRM_LIST_READABLE_FOLDERSTool to list all accessible folders in NetHunt CRM. Returns folders the user has read access to. Use when you need to retrieve available folders for organizing or accessing records.
Output
Data from the action execution
Error if any occurred during the execution of the action
Whether or not the action execution was successful or not
NETHUNT_CRM_LIST_WRITABLE_FOLDERSTool to list folders the user can create records in. Returns folders the user has write access to. Use when you need to retrieve writable folders for creating new records.
Output
Data from the action execution
Error if any occurred during the execution of the action
Whether or not the action execution was successful or not
NETHUNT_CRM_TEST_AUTHTool to verify request credentials and test authentication. Returns information about the authenticated user including name and email. Use this action to confirm API credentials are valid before making other requests.
Output
Data from the action execution
Error if any occurred during the execution of the action
Whether or not the action execution was successful or not
Agents can call 12 NetHunt CRM actions on Nagent, including "Find Records", "Get New Call Logs" and "Get New Comments". Find Records: Find records by ID or text query in NetHunt CRM. Each action is listed on this page with its input parameters and its output.
Find Records takes 1 required input: folder_id. It also takes 3 optional inputs: limit, query and record_id. It returns data, error and successful.