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Control Plane: Every agent action, governed

Why ungoverned AI worries a consumer CMO, and what the Control Plane is.

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Control Plane: Every agent action, governed

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Nagent · Platform

Control Plane

Every agent action has a level, a budget and an entry on the record. Anything that spends money or speaks for the brand waits for a person.

NAGENT.AI · OCTOBER 2026

The problem

When an AI acts for a brand, nobody can say what it was allowed to do.

A post goes out that nobody approved

A tool that can publish, publishes. The brand team learns about it from the feed, and a public post cannot be unsent.

Spend arrives as a surprise

Model calls, renders and paid lookups add up quietly. The first report anyone reads is the bill.

Nobody can say who decided

When a campaign goes wrong, there is no record of which agent did what, or on whose word.

02 · CONTROL PLANE · NAGENT

What it is

One layer decides, before every agent action, whether it runs, waits or stops.

N

Above every team: the one teammate each person talks to.

The Room

A held action shows in the thread as a card, with Approve and Decline.

The Team

Every agent carries a level from L1 to L5 and a budget of its own.

The Work

Each job’s steps can be read back, steered and stopped.

The Control Plane, under all of it

Levels · Approvals · Roles · Budgets · Record

03 · CONTROL PLANE · NAGENT

How it works

Every action is checked before it runs, not after.

01

The agent proposes

It writes down what it wants to do, on what, and with which inputs.

02

The action is classed

From C1 Read up to C5 Publish, or Locked.

03

The checks run

Its level, the governance profile and its budget. The strictest wins.

04

Fire, queue or refuse

It runs, waits on a card for a person, or stops.

05

It lands on the record

With its trigger, target, cost and outcome.

Always runs. Pure reads, which change nothing and spend nothing.

Always waits. Deleting, governance changes and spending past a cap.

04 · CONTROL PLANE · NAGENT

Capabilities

Six controls, and a person decides what matters.

Levels an agent earns. L1 Observe to L5 Lead. A level rises one step at a time, and a person decides each step.

Actions sorted by risk. Six classes, from reading to publishing. Locked actions wait for a person at every level.

One card for every decision. It names the agent, the action, its cost, its risk and who may approve it.

Approvers by role. An Organisation admin, Chief of staff or Team lead decides. A Member sees the card but cannot.

Budgets checked first. Daily and monthly caps in credits for each agent, checked before every paid call.

Pause, stop and read back. A pause holds the very next action. Every job’s steps open with their input and result.

05 · CONTROL PLANE · NAGENT

What a person sees

Every control has a place on screen, with a plain name.

Inbox

Everything waiting on a person, oldest first, sorted by kind.

Confirm before it runs

The card for one held action, with Approve and Decline.

Actions

Recent firings, Awaiting approval, and the Registry of actions.

Governance

The autonomy ledger: each agent’s trust, errors, blocks and level.

Promotion review

An agent’s evidence, and a person’s reason to move it up.

Budget

Today and this month against the caps, and what happens at a cap.

Team Members

Five roles, each held at the organisation, a department or a team.

Audit log

Every change of level, with who made it and why.

The job card

Show steps, each with its input and result, and Stop.

A Confirm before it runs card in the Nagent Inbox: the agent, the action, what it runs on and with, its cost, risk and side effects, who can approve it, and Approve or Decline

06 · CONTROL PLANE · NAGENT

Illustrative · A festive launch

The team moves fast, and nothing public goes out unchecked.

01 · Brief

The brand head asks N for the launch. MIRA plans it and hands pieces to DRIS, HOOK, NIA and MOXA, each under its own level.

02 · Make

RUPA draws the key visuals and FOLIO writes the gift guide. Drafts stay inside the workspace, so they need no tap.

03 · Quote

Alpha prices the festive film in credits. The storyboard and its quote wait on a card until a person approves them.

04 · Spend

NIA’s Google Ads and Meta Ads plan waits for a person. Each paid call is checked against NIA’s caps first.

05 · Publish

MOXA’s launch posts wait for a tap until MOXA earns L5. Anything Locked still waits for a person, at every level.

07 · CONTROL PLANE · NAGENT

How it connects

The same rules reach knowledge, memory and the room.

Knowledge Hub

Agents read it before they work. Each search of it is priced and checked against the agent’s budget.

Team memory

A learning an agent proposes waits in the Inbox, under Memory to keep, for the team to decide.


Governs all of it

Control Plane

Levels, approvals, roles and budgets, applied to every agent.


The Room

A held action shows as a card in the thread, and a job pauses on it until someone decides.

Agents

An approver’s reason goes on the record, and agents read it before their next run.

One record underneath. Every firing, decision and change of level lands in Actions and the audit log.

08 · CONTROL PLANE · NAGENT

Inside the growth org

The Control Plane governs every seat in the growth org.

People

The brand team and its head of growth

N

N

Head of the growth org

N briefs the three AI chiefs of staff

Marketing · owns reach

MIRA

MIRA

AI Marketing Chief of Staff

DRIS

DRIS

NIA

NIA

HOOK

HOOK

Echo

Echo

MOXA

MOXA

Sales · owns meetings

SERA

SERA

AI Sales Chief of Staff

NORA

NORA

DEXA

DEXA

RIVA

RIVA

L

LIPI

V

VANI

Content · owns output

CREA

CREA

AI Content Chief of Staff

RUPA

RUPA

FOLIO

FOLIO

Alpha

Alpha

L

LANDON

P

PAIGE

N

NOVA

B

Blog Studio

Beta: HOOK, Echo, LIPI and VANI. Coming soon: DEXA, RIVA and PAIGE. Customer experience runs on Convexa, on its own subscription.

Where it sits

Across the org

N, MIRA, SERA, CREA and every lead work under the same levels, approvals, roles and budgets.

For each agent

Each agent has its own level and budget. Handed work runs under the receiver’s.

The Growth Org room

A held action shows as a card in the thread, and the job pauses until a person decides.

09 · CONTROL PLANE · NAGENT

Control

Agents earn autonomy. A person decides every step up.

L1

Observe

Reads and reports. Even a draft waits.

L2

Assist

Reads and drafts on its own.

L3

Operate

Changes workspace records on its own.

L4

Represent

Acts outside the workspace. Publishing waits for a person.

L5

Lead

Publishes on its own. Deleting and governance always wait.

Who decides. An Organisation admin, or a Chief of staff or Team lead where the work belongs. A Member asks.

A promotion review in the Nagent workspace: DRIS nominated from L3 Operate to L4 Represent on its record, what changes at the new level, and a person’s Promote or Not now

10 · CONTROL PLANE · NAGENT

Why Nagent

A chat tool acts on trust. Our agents act on the record.

The usual wayOn Nagent
The AI acts the moment it is askedEach action is classed and checked against a level first
No limit until the bill arrivesCaps in credits, checked before every paid call
Whoever has the login can postAn Organisation admin, Chief of staff or Team lead decides
Trust is all or nothingAutonomy is earned one level at a time
No record of what it did, or whyEvery action and decision on the record, with a name

11 · CONTROL PLANE · NAGENT

What a person can check

Every rule the Control Plane applies can be seen and checked by a person.

What is waiting

The Inbox counts what waits on a person, by kind, oldest first.

Every firing

Each action’s trigger, target, the agent’s level at the time, and its cost.

Spend against caps

Each agent reads Healthy, Approaching cap, Exceeded or Paused.

Earned autonomy

The ledger shows each agent as healthy, on watch, or at risk.

Rises and drops

Home counts each change of level, and the audit log names who and why.

Was this right?

A sample of what agents did alone comes back to a person to grade.

ISO/IEC 27001:2022 certified. Private VPC or on premise on Enterprise.

The budgets page in the Nagent workspace: each agent’s daily and monthly caps in credits against what it has used, and a quote waiting on approval before a render runs

12 · CONTROL PLANE · NAGENT

Nagent logo

Next step

Start with a call. Let the team earn the rest.

01 · A 30-minute call

We look at the brand’s funnel and show the Control Plane.

02 · Set up with N

People, roles and budgets in place from the first day.

03 · The team earns its level

Every step up is a person’s decision, on the record.

Book a demo

Pratap Behera, Founder

pratap@nagent.ai · +91 73810 91238

cal.id/team/nagent/nagent-demo

NAGENT.AI · BENGALURU · AN ANTHROPIC PARTNER

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