Commerce and logistics connectors
Templates for Shopify, Zoho Books, Flipkart, AfterShip, Delhivery and WhatsApp, a relay recipe for TallyPrime, what each one reads or writes, and how supply-chain agents receive them.
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Connect the systems your supply-chain agents work in
Supply-chain agents work from the knowledge base and uploaded files. Commerce and logistics connectors let them read stores, books, marketplaces and couriers directly. Pick these under From a template, in the Commerce and logistics group. All of them are Beta.
Every operation starts Locked until an admin confirms what it does (see connector governance). Once confirmed, a read runs freely. Every write needs an approval each time an agent calls it. New connectors start on Tokenise, so agents never see email addresses or phone numbers in the data they read (see protecting data in connector calls).
| Template | What you need | Reads | Writes |
|---|---|---|---|
| Shopify | Store name (the part before .myshopify.com) and a custom-app Admin API access token | Orders, one order, an order's refunds, an order's fulfilment orders, locations, stock levels | None |
| Zoho Books | Data centre (India, US or Europe), organisation ID, and a client ID and secret from the Zoho API console. You sign in to Zoho once to connect | Invoices, one invoice, credit notes, customer payments, vendor credits, journals | Draft journal, draft credit note. Both stay drafts until someone posts them in Zoho |
| Flipkart Seller | Application ID and secret from the Flipkart seller API portal | Shipment search, shipments by ID, returns | None |
| AfterShip | API key | One tracking, tracking list | Add a tracking. Customer emails and SMS are left out, so adding one never messages a customer |
| Delhivery | API token, entered as Token followed by your key. Choose sandbox or live | Shipment tracking by waybill or order reference, pincode serviceability | None |
| WhatsApp Cloud | System-user access token, phone-number ID and WhatsApp business account ID | Message templates | Send an approved message template. This reaches a customer, so it is approved call by call |
Lists from Shopify return one page of up to 250 rows. To read further, an agent asks for orders after the last order ID it saw.
TallyPrime runs on your own network
TallyPrime answers on port 9000 inside your office network, so it is reached through Add an internal system (see connecting an internal system), not a template. The relay comes with an example setup for TallyPrime with three read-only operations: ledgers, the day book between two dates, and the stock summary. Copy it, set your Tally machine's address and company name, and run the relay on a computer that can reach Tally.
How supply-chain agents receive these connectors
Each agent in the supply-chain teams lists the systems it uses. For example, the deduction and settlement agents use Zoho Books and the marketplace templates, and the courier desks use AfterShip and Delhivery. When you create one of these connectors and confirm its operations, your provider grants each agent the operations it lists. An agent gets nothing you have not confirmed, and nothing for a system you have not connected. Until a system is connected, the agent asks you for an export instead.
Not covered yet
- Amazon Seller Central. Its sign-in needs changes to how connectors store tokens, so it is planned for a later release.
- Retailer EDI (remittance and advance ship notices) and retailer portals. Keep uploading those files to the knowledge base.
- Unicommerce and Shiprocket, whose sign-in methods connectors do not support yet.